Join Our Team

Young woman with older woman in a wheel chair in a park.
  • Heartland PCA is dedicated to providing quality care, responsive management, solid reputation.
  • Ongoing education, training, individualized care plans.
  • Flexible schedule (full-time and part-time).
  • Competitive pay, 401k, life, dental, vision and other benefits.
  • Ethical and professional leadership team.

 

Independent Living Support Staff (all locations)

The personal Independent Living Support Worker (ILS) performs services that develop, maintain and improve the community-living skills of a person. The worker is a direct staff person to address the identified skill development needs of a person in several essential function areas.

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Personal Care Assistant (all locations)

Position Purpose:

The Personal Care Assistant performs personal care services to clients unable to live independently in the community without assistance. Clients must be in a stable medical condition and not have acute care needs. The Personal Care Assistant works within the guidelines of a plan of care established by the client, physician, and supervising RN. The PCA reports directly to the RN Supervisor or Director of Nursing.

Qualifications: Professional and Personal:
  • Be at least eighteen (18) years of age
  • Have demonstrated ability to work with little direct supervision and make appropriate judgments.
  • Have demonstrated dependability, tact and ability to follow orders.
  • Possess good interpersonal communication skills.
  • Possess, and maintain good physical and mental health, including current TB testing (refer to Health Screening policy).
  • Have U.S. Citizenship or evidence of alien work permit.
  • Disclose any conviction and criminal history records pertaining to any crime related to the provision of health services or to the occupation of Personal Care Assistant (no candidate who has been convicted of such crimes will be hired.)
  • Must not have jeopardized health and welfare of vulnerable adults through physical abuse, sexual abuse or neglect.
  • Must not misuse or show dependency on mood altering chemicals including alcohol.
  • Must have completed one or more of the following:
    1. A Nursing Assistant training program or its equivalent, for which competency as a Nursing Assistant is determined according to a test administered by State Board of Vocational Technical Education or
    2. A Homemaker-Home Health Aide training program using a curriculum recommended by Minnesota Department of Health or
    3. An accredited educational program for registered nurses or licensed practical nurses or
    4. A training program that provides the assistant with skills required to perform Personal Care Assistant services or
    5. Determination by the supervising RN that the assistant has the skills required, through training and experience, to perform the personal care services specified under Covered Services in Medical Assistance Manual.
Specific Functions/Responsibilities:
  • Provide bowel and bladder care.
  • Perform skin care, including prophylactic routine and palliative measures documented in plan of care.
  • Assist with range of motion exercises.
  • Provide respiratory assistance.
  • Perform transfers.
  • Assist with bathing, grooming, hair washing necessary for personal hygiene.
  • Perform turning and positioning.
  • Assist with medications (normally self-administered).
  • Apply and maintain prosthetics and orthotics.
  • Clean equipment.
  • Assist with dressing/undressing.
  • Provide assistance with food, nutrition and diet activities.
  • Accompany client to obtain medical diagnoses or treatment.
  • Provide services necessary to maintain client's personal health and safety.
  • Assist client to complete daily living skills such as personal/oral hygiene.
  • Assist with incidental household services,
  • Report changes in the client's condition and needs to the Registered Nurse
  • Complete the appropriate records to document cares given and pertinent observations.
  • Respond and attend to client requests promptly
  • Maintain proper handwashing techniques
  • Maintain a safe client environment.
  • Maintain client confidentiality; treat clients and families with respect.
  • Understand, accept and respond to the emotional needs of each client.
  • Participate in inservice programs to meet compliance requirements.
  • Accept and fulfill assignments with the Company; exercise judgment in accepting assignments.
  • Perform other related duties and responsibilities as deemed necessary.
Personal Care Assistant May Not:
  • Provide services except as employee of an enrolled provider company.
  • Provide services not outlined in the plan of personal care services.
  • Provide services that are not supervised by a Registered Nurse.
  • Provide personal care services to clients for whom they are legal guardians or relatives.
  • Perform sterile procedures.
  • Give injections of fluids into veins, muscles or skin.
  • Provide services in an adult or child foster home without prior approval from the Department of Human Services.
Physical/Environmental Demands:

Heavy physical demands: involves lifting clients, bending, stooping, and stretching. Must be adaptable to a variety of environments and settings in the community. Must assess physical and emotional needs and be able to respond appropriately. Must have dependable transportation.

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Branch Manager (Duluth Office)

Position Purpose:

The Branch Manager is under the direct supervision of the Administrator. The purpose of the Branch Manager is to assist the Administrator with compliance matters, marketing, payroll, billing, scheduling, data collection, and other duties as assigned.

Qualifications:
  • Be at least eighteen (18) years of age.
  • Possess a Baccalaureate Degree in business, public health, nursing or related field.
  • Have a minimum of five (5) years’ experience in positions of increasing responsibility in business, preferably in Health Care.
  • Possess knowledge of business management
  • Maintain good physical and mental health, demonstrated integrity, good judgment and initiative.
  • Be assertive, outgoing and comfortable working in an ambiguous and undefined setting, which will aide successful interaction with health care professionals, medical staff, company staff, business leaders and third party payers.
  • Be able to analyze complex problem situations and make decisions which produce appropriate results.
Specific Functions/Responsibilities:
  • Assist Administrator to ensure compliance with federal and state health and/or human services regulations governing home health care services through policy and procedure development and administration.
  • Develop and maintain recording and reporting systems to ensure proper service and data collection.
  • Ensure accuracy of information, materials and activities developed for the public.
  • Participate and coordinate marketing activities in the communities served.
  • Ensure development of relationships with prospective clients and sources of referral in the community. Take referrals and assign clients to the appropriate RN for supervision and sign-up.
  • Employ qualified personnel and ensure adequate staff education and evaluation.
  • Participate in the hiring and orientation of company staff.
  • Participate in staff development as assigned.
  • Oversee worker’s compensation and unemployment claims as they arise.
  • Supervise and train office and nursing personnel including employee couns
  • Address and handle all client and employee complaints and concerns.
  • Office management including handling business checks and ordering office supplies.
  • Process client claims as assigned.
  • Assist Administrator with other duties or projects as assigned.
  • Be able to perform all duties listed in the scheduler job description.
  • Be able to perform all duties listed in the PCA job description.
Physical/Environmental Demands:

Moderate physical demands – includes lifting, bending, sitting, typing, stooping and stretching.

Benefits

Dental, Vision, 401k benefits available.

Please visit our website at HeartlandPCA.com to submit resume and application and for more information.
Heartland PCA is an Equal Opportunity/Affirmative Action Employer

Job Type: Full-time

Full time Billing Clerk (Duluth Office)

You MUST complete an application on our website: HeartlandPCA.com to be further considered for this position.

Responsibilities and Duties
  • Conduct self in a professional manner at all times.
  • Maintains strict confidentiality and adheres to all HIPAA guidelines.
  • Answer client and employee questions and direct, as needed, to appropriate persons.
  • Resolve conflicts as they arise.
  • Possess knowledge of Microsoft Office Applications.
  • Ensure accuracy to optimize reimbursement while adhering to regulations.
  • Monitors tasks to improve billing practices and increase revenue.
  • Attends training and meetings to receive updated coding and or billing information.
  • Function as the “Designated Biller” for DHS purposes.
  • Bill Medical Assistance accounts (ensure accuracy and compliance with MN DHS regulations).
  • Generate letters and other correspondence as assigned.
  • Work directly with employees to ensure their personnel/payroll document needs are met.
  • Research, complete and submit data/forms to various social service agencies upon request.
  • Function as part of the audit team when visiting branch offices as needed.
  • Assist with other duties and special projects as assigned.
Qualifications and Skills
  • Prefer previous experience in Home Care Billing.
  • Health Information Management (HIM) experience a plus.
  • Be at least eighteen (18) years of age.
  • Bachelor’s Degree in business or Associates Degree in comparable field preferred
  • Minimum of 2 years’ experience and must have proven track record in the day-to-day functions of Medical Billing Team such as reviewing, coding and collecting all services provided. Possess knowledge of business management.
  • Maintain good physical and mental health, good judgment and initiative, possess strong ethics and a high level of personal and professional integrity.
  • Be assertive, outgoing and comfortable working in an ambiguous and undefined setting; which will aide successful interaction with health care professionals, medical staff, company staff, business leaders and third-party payers.
  • An effective communicator with strong oral, written and persuasive skills and capability to deal with people at all levels in the organization.
  • Be able to analyze complex problem situations and make decisions which produce appropriate results.
Environmental Demands:

Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Salary commensurate with experience in Home Care billing.

Benefits

Dental, Vision, 401k benefits available.

Please visit our website at HeartlandPCA.com to submit resume and application and for more information.
Heartland PCA is an Equal Opportunity/Affirmative Action Employer

Job Type: Full-time