Our Staff

Heartland PCA, LLC is a leading home care company serving all of northern Minnesota and specializing in personal care assistance, homemaking services and respite care. The administrative staff of Heartland PCA, listed here, are responsible for overseeing care to over 400 clients throughout the region. Each location is professionally staffed with registered nurses overseeing qualified direct care staff. Please reach out to the office nearest to you for more information or if you have a comment or concern. Thank you for trusting Heartland PCA to provide compassionate and quality care to you or your loved one.

Nicole Riley - Administrator

Nicole Riley


Nicole has been the Assistant Administrator since August 2016 and became Administrator in April 2018. She has been in the human services field for about 10 years, working previously for The Mentor Network as a Program Director in Adult Foster Care. Nicole has a bachelor's degree in Psychology from the University of Minnesota. She enjoys kayaking, traveling, and golfing.

Debbie Donald - Duluth Branch Manager

Debbie Donald

Duluth Branch Manager

Debbie is the Duluth Branch Manager and has been with the company for 12 years. She started as a billing clerk and over the years has experienced great achievements and has seen the success of the Heartland PCA as it advanced. In her personal life, Debbie enjoys camping, golfing, bowling and spending time with family.

Lynnette Hischer - Finlayson Branch Manager

Lynnette Hischer

Finlayson Branch Manager

Lynnette has been with Heartland PCA since April 2013, in the role of Branch Manager for the Finlayson office. Prior to the home care field she worked for non-profits and in the accounting field. Lynnette has four kids who keep her busy with a variety of activities. During her free time she enjoys the outdoors, reading and spending time with family and friends.

Lisa K. Lussier  - Bemidji Branch Manager

Lisa K. Lussier

Bemidji Branch Manager

Lisa began working for Heartland PCA in early December 2016 as the new Branch Manager at our Bemidji office. She has a background in Banking, Customer Service, and Pharmacy services. A few years ago she received her LPN/AAS license from Northwest Technical College. Bemidji has always been Lisa’s home and she feels fortunate that her adult son, Dustin, continues to live here. She has an 8 year old granddaughter named Lexie who lives in southern Minnesota. Lisa says, “I enjoy my new position, working with our clients, PCAs, my coworker Tina, and other Heartland / Pro Care staff. I enjoy being involved in the community and look forward to spring.”

Mary Kaye Kuechle - Hibbing Branch Manager

Mary Kaye Kuechle

Hibbing Branch Manager

Mary is the Branch Manager of the Hibbing office. She started working for Heartland in April of 2006. During her time here, Mary has held two other positions, as a scheduler and in human resources. Mary says, “In my 10 plus years of working here, I have enjoyed working with all the staff and serving our clients. Each and every day is a new experience and there is never a dull moment at Heartland PCA.”